I have just logged a formal complaint with our social worker against our Care Agency.  They have cancelled a carer sit this morning with no authority whatsoever.  At a time when I just needed a couple of hours to myself they have let me down.  In my opinion they are not fit for purpose in any shape or form.  This could never happen if they had any understanding of what it is like to be a Care Partner for someone with dementia.  From what I have seen and heard they would not pass any formal inspection by the Care Quality Commission: the sooner they are inspected the better!

Update: Replacement carer arrives an a hour and a quarter later: hope my date hasn’t given up on me!