This morning I saw the benefit of using C Q C with an immediate improvement in our situation. I am being a bit naughty here I know; the lengths some bloggers will go to get attention. So I had better come clean I am talking about Consistent Quality Care, rather than the Care Quality Commission.
As I have mentioned before we have struggled along for a few weeks with different faces from the Care Agency. The ‘Special One’: C has been away on honeymoon and things have been rather difficult in her absence. During her absence my wife asked after her every day: ‘Is C coming today?’ That old emotional memory still intact see!
Today I have watched something akin to ‘Poetry In Motion’. The moment M opened the door she was pleased to see her adopted daughter (my words not hers). As breakfast came and went we chatted, even bantered, the morning away. As C tidied up the debris in the kitchen she nudged M effortlessly towards a pampering morning.
On return from a small shopping expedition I immediately saw the results of the ‘pamper party’. Not hung over in any way M looked so much better with her lovely locks flowing again and her skin glowing in the sunshine.
C’s approach to her work is commendable; it is not a job it is a cause to this young woman. Newly married she is often up at the crack of dawn and on the go until darkness falls, with no paid breaks. Her rewards for her professional approach: a zero hour contract and minimum wage.
We are so fortunate that we have found C Q C in action and hope that we are able to hold onto this gem of a carer. Can you blame us for adopting her?